62bet Terms and Conditions — What You Need to Know Before Using the Platform

1 Definitions & Introduction

The key terms used in this document are defined below:

• "Member" or "User" – A person who has registered on 62bet and is using our services.
• "Account" – A personal profile created for each member upon registration.
• "Wallet" – The digital balance held in a member's account.
• "Bonus" – Promotional credits issued by 62bet, redeemable under specified conditions.
• "Wagering Requirement" – A wagering requirement that must be fulfilled before a bonus can be withdrawn.
• "KYC" – Know Your Customer — the identity verification process.

62bet is an internationally licensed online gaming platform. These Terms and Conditions apply to members in Bangladesh and have been made available in Bengali for convenience. In the event of any dispute, the original English version shall be considered definitive.

2 Account Registration & Eligibility

2.1 Eligibility Requirements

To create an account at 62bet, the following conditions must be met:

• You must be 18 years of age or older.
• You must not reside in any jurisdiction where online gaming is prohibited by law.
• You are registering on your own behalf, not on behalf of any other person.
• You are legally competent and of sound mind to agree to these terms.

2.2 Accuracy of Information

All information provided at the time of registration must be truthful, accurate, and complete. If an account is created using false information, 62bet reserves the right to close it at any time and forfeit the wallet balance.

2.3 One Account Policy

Each member may hold only one account. While members of the same household may maintain separate accounts, operating multiple accounts from the same device or IP address may be flagged as suspicious.

2.4 Account Security

Keep your password and login credentials strictly confidential. If you suspect any unauthorized access to your account, notify 62bet Support immediately. You are responsible for all activity that takes place on your account.

3 Deposit & Withdrawal Policy

3.1 Deposit Rules

62bet accepts deposits via bKash, Nagad, and Rocket. To make a deposit:

• The minimum deposit amount is ৳500.
• Only use a mobile banking account that is registered in your own name.
• Always use the correct reference number — funds sent with an incorrect reference may take additional time to recover.
• Deposits are typically credited to your wallet within 5 minutes.

3.2 Withdrawal Rules

The following conditions must be met to withdraw winnings:

• KYC verification must be completed before submitting a withdrawal request.
• The minimum withdrawal amount is ৳500.
• Withdrawals must be made through the same payment method used for the original deposit.
• Withdrawals for VIP members are typically processed within 10 minutes.
• Withdrawals for standard members are processed within 24 hours.

3.3 Suspicious Transactions

To comply with its Anti-Money Laundering (AML) policy, 62bet reserves the right to carry out additional verification on suspicious transactions. Supporting documents may be requested for large withdrawal amounts.

4 Bonus & Promotion Policy

4.1 Welcome Bonus

New members are eligible for a welcome bonus on their first deposit. To claim this bonus:

• Your account registration must be complete and verified.
• The first deposit must meet a specified minimum amount.
• The bonus must be claimed within the designated claim period.
• Withdrawals are not permitted until the bonus wagering requirements have been met.

4.2 Understanding the Wagering Requirement

If a bonus carries a 5x wagering requirement and the bonus amount is ৳1,000, you must place a total of ৳5,000 in bets before withdrawing. These bets may need to be placed on specific games — each bonus's terms will clearly state the applicable conditions.

4.3 Promotion Validity Period

Every promotion on 62bet has a set validity period. Once expired, the bonus is automatically cancelled. The full list of active promotions and their terms is regularly updated on the Bonus page.

5 Betting & Gaming Rules

5.1 Bet Limits

Every game and Sports Betting category has its own minimum and maximum bet limits, which are displayed on the respective game pages. Higher limits may apply for VIP members.

5.2 Bet Acceptance & Cancellation

Once a bet is confirmed, it generally cannot be changed or cancelled. However, if a cash-out option is available in in-play betting, the bet can be settled before the match ends. 62bet reserves the right to void any bet processed as a result of a technical error.

5.3 Live Scores & Results

Live scores on 62bet are provided for informational purposes only. In-play betting may be subject to a brief delay. All bets are settled based on official results.

5.4 Sports Event Cancellation or Postponement

If a match or event is cancelled or postponed indefinitely, all related bets will be voided and stakes refunded. For partially completed events, the specific rules of the relevant sport will apply.

6 Prohibited Activities

The following activities are strictly prohibited on 62bet:

• Creating or operating multiple accounts.
• Creating an account using a false identity or another person's information.
• Bonus abuse — including the use of bots, fake accounts, and collusion.
• Attempting to hack or manipulate the platform's systems.
• Money laundering or depositing funds from illegal sources.
• Attempting to collude with other members to manipulate outcomes.
• Using automated software to play games.

7 Account Closure or Suspension

7.1 Closure at Member's Request

Any member may request to close their account at any time by contacting our support team. Please withdraw your wallet balance before the closure is processed.

7.2 Closure by 62bet

62bet may suspend or close an account under the following circumstances:

• Breach of Terms
• KYC Verification Failed
• Suspicious Activity
• Legal Obligations or Regulatory Directives

7.3 Self-Exclusion

As part of our Responsible Gaming commitment, members may request a self-exclusion for a defined period. To use this feature, please contact our support team.

8 Responsible Gaming

62bet believes gaming should be a source of entertainment, not hardship. We take the following measures:

• Option to set deposit and betting limits
• Self-Exclusion Options
• Regular Account Activity Reminders
• Problem Gambling Support Information
• Strict Age Verification to Prevent Minors from Accessing Accounts

9 Dispute Resolution

For any dispute or complaint, please contact the 62bet customer support team in the first instance. The majority of issues are resolved within 24 hours.

If your issue remains unresolved by our customer support team, you may file a complaint with our licensing authority. 62bet will cooperate fully throughout this process.

In the event of a dispute, 62bet's records and logs will be treated as conclusive evidence, unless an independent technical audit demonstrates otherwise.

10 Policy on Changes to Terms

62bet reserves the right to amend these Terms and Conditions at any time. When changes are made:

• Members will be notified of any significant changes via email or in-app notification prior to those changes taking effect.
• The date of any changes will be updated at the top of this page.
• Continued use of the platform after any changes take effect will be considered acceptance of the updated terms.

We recommend checking this page regularly, especially before making any significant transactions.